Elbee Events is distinguished by our personalised approach, meticulous attention to detail, and a family-operated, hands-on ethos. We go above and beyond to ensure your wedding day is stress-free and impeccably styled. At Elbee Events, we believe that every wedding is unique and should reflect the couple's personalities and style. We work closely with our clients to understand their vision and bring it to life through our creative and personalised décor styling. Our meticulous attention to detail and commitment to quality ensures that every aspect of the wedding décor is flawless. It means our stress-free couples have nothing but happy memories of their special day. We also offer a range of packages to suit different budgets and requirements, making us accessible to all couples. With Elbee Events, you can rest assured that your wedding décor will be one-of-a-kind and unforgettable.

While DIY projects can be fun, a professional stylist brings experience, efficiency, and access to cost-effective décor options. There are several reasons why you should consider hiring a wedding décor stylist like Elbee Events: 1. Save Time and Effort: Decorating a wedding venue is a time-consuming task that requires a lot of effort and attention to detail. By hiring a wedding stylist, you can save yourself the hassle and the time. They take care of everything from conceptualising and designing to sourcing and setting up your décor, leaving you more time to focus on other important aspects of your wedding. 2. Professional Expertise: A wedding stylist has professional experience in designing and styling events. They can help you create a cohesive theme and design that matches your vision and personality as they have a keen eye for aesthetics and creating cohesive and visually stunning wedding décor. They can offer unique and creative ideas that you may not have thought of yourself. 3. Stress-Free Experience: Wedding planning can be stressful, and adding the burden of decorating can be overwhelming. Hiring a wedding stylist can alleviate the stress and ensure that everything is taken care of, leaving you to enjoy your special day. 4. Personalised Service: A wedding décor stylist like Elbee Events can work with you to create a unique and personalised style that reflects your taste and preferences. They can also help you source the best props and décor items to enhance the overall look and feel of your wedding. 5. Attention to Detail: Wedding stylists pay attention to every detail, ensuring that your wedding décor is perfect. They will handle all the small details like table settings, lighting, and floral arrangements, leaving you free to enjoy your wedding day. Hiring a wedding décor stylist can make your wedding planning experience more enjoyable, stress-free, and personalised.

We love listening to your love story! So our initial consultation is dedicated to hearing about your love journey and understanding your unique wedding day vision. We will then guide you in selecting a theme or style that resonates with your journey together, ensuring it's reflected in every aspect of the décor - thats the signage, the venue decorating, right through to the table settings. We will ask you for your feedback from our prompts in our conversation with you such as the following: Your personal style: The types of clothes you like to wear, the colours you gravitate towards, and the overall vibe of your home. Your shared interests: Do you and your partner love to travel? Are you both fans of a particular era or style of music? Your venue: For example, a rustic barn might lend itself well to a bohemian or country-inspired theme, while a modern art museum might inspire a more contemporary or minimalist aesthetic. Your wedding date: the season can influence the colour and style of your wedding theme. The time of your wedding on the day/evening can also influence what your wedding will feel like. Ultimately, the most important thing is to choose a theme or style that feels true to who you are as a couple. We will help guide you through the process of choosing this and offer suggestions based on your preferences and vision. To get a head start - check out our booklet of 22 themes right here:

At Elbee Events, we understand that every couple has a unique vision for their table and venue décor. That's why we take a personalised approach to every special event that we style. To understand your vision for your table settings or venue décor, we begin with a consultation session where we discuss your ideas, preferences, and style. We want to get to know you! We actively listen to YOU. Open communication is important to ensure we capture every detail that is important to you. So during your styling design session, we listen carefully to your thoughts and ask questions to gain a deeper understanding of your table setting or venue decorating dreams. We also encourage you to share any inspiration photos you may have collected, as they can help us visualise your ideas as well. Once we have a clear understanding of your preferences, we create a table setting that reflects this vision. We work with you to fine-tune the design by adding and taking away décor elements until it's perfect and is set out exactly as you dreamt. Throughout the process, we maintain open communication to ensure that we stay aligned with your vision and that you're happy with the progress. Our goal is to create decor that reflects your personality and style and exceeds your expectations.To understand your vision for the wedding décor, we begin with a consultation session where we discuss your ideas, preferences, and style.

Absolutely! At Elbee Events, we believe that your wedding should be a reflection of your unique love story. We work closely with our clients to understand their personalities, interests, and relationship dynamics to create a personalised theme that truly celebrates their love. Whether you want to incorporate a special place or memory, a favourite hobby, or a cultural tradition, we are here to help you bring your vision to life. We are experienced in creating themes that range from bohemian chic to classic elegance, so you can trust us to craft a theme that perfectly suits your love story. BUT - this is not limited to just weddings, we listen to ALL our clients to ensure that their event is as special as it needs to be. We can add sentimental elements or find a style that suits your vibe, no matter what the event. But don't take our word for it - here's a testimonial from Desma: "We'd recommend Elbee to anyone planning a special occasion. Leanne spends time understanding what the client wants and then uses her creative skills to make it happen." Contact us today to schedule a consultation and let us help you plan the wedding or event of your dreams.

A professional wedding décor stylist, like Elbee Events, is responsible for transforming your wedding venue into a dreamy and beautiful space that reflects your unique style and personality. They work closely with you to understand your style, preferences, and wedding theme, and then bring their creativity and expertise to make it a reality. A wedding stylist is not just a decorator, but also a creative director who oversees the entire design process. We source and curate décor items, work with vendors to ensure everything is executed flawlessly, and are on-site to make sure everything looks perfect on the big day. With the help of a wedding stylist, you can ensure that your wedding décor is not only visually appealing but also functional and practical, making your special day unforgettable for you and your guests. Overall, a professional wedding décor stylist plays a crucial role in making a couple's wedding dreams come true and creating a memorable and beautiful atmosphere for all to enjoy.

While DIY projects can be fun, a professional stylist brings experience, efficiency, and access to cost-effective décor options. There are several reasons why you should consider hiring a wedding décor stylist like Elbee Events: Save Time and Effort: Decorating a wedding venue is a time-consuming task that requires a lot of effort and attention to detail. By hiring a wedding stylist, you can save yourself the hassle and the time. They take care of everything from conceptualising and designing to sourcing and setting up your décor, leaving you more time to focus on other important aspects of your wedding. 2. Professional Expertise: A wedding stylist has professional experience in designing and styling events. They can help you create a cohesive theme and design that matches your vision and personality having e a keen eye for aesthetics and creating cohesive and visually stunning wedding décor. They can offer unique and creative ideas that you may not have thought of yourself. 3. Stress-Free Experience: Wedding planning can be stressful, and adding the burden of decorating can be overwhelming. Hiring a wedding stylist can alleviate the stress and ensure that everything is taken care of, leaving you to enjoy your special day. 4. Personalized Service: A wedding décor stylist like Elbee Events can work with you to create a unique and personalised style that reflects your taste and preferences. They can also help you source the best props and décor items to enhance the overall look and feel of your wedding. 5. Attention to Detail: Wedding stylists pay attention to every detail, ensuring that your wedding décor is perfect. They will handle all the small details like table settings, lighting, and floral arrangements, leaving you free to enjoy your wedding day. In summary, hiring a wedding décor stylist can make your wedding planning experience more enjoyable, stress-free, and personalised. Contact Elbee Events today for a consultation and let us help you create the wedding of your dreams.

Absolutely! At ElbeeEvents, we pride ourselves on creating personalised and unforgettable table settings for each of our clients. 📸 We have a portfolio of past projects showcasing a range of styles and themes. These examples can serve as inspiration and help you envision the possibilities for your own event. Some of our past creations have included rustic and whimsical tablescapes featuring natural wood elements and dried flower centerpieces. We've also designed elegant and modern table settings with modern water mirror and floating candle centre-pieces But, whatever your vision may be, we love collaborating with our clients to bring their dreams to life and create a breathtaking ambiance for their special day.

A Studio Styling session is where the magic happens! It's a personalised, collaborative experience designed to bring your event vision to life. Held in our dedicated studio, where creativity thrives, these sessions allow you to work directly with our head stylist, Leanne Brown. During the session, we will discuss your vision, preferences, and budget where we explore various textures, colours, lighting and other elements to meticulously craft a cohesive and visually stunning decor ensemble. It's a collaborative process where we bring your vision to life! Whether you're planning a wedding, a 21st birthday, a dinner party, hens do or a baby shower, this session is a step towards making your celebration uniquely yours. We offer advise on table setting design, signage, wedding ceremony areas, and other venue decorations like backdrops. The styling session lasts for 90minutes and our dedicated design studio is exclusively yours for this session. After the session, you will receive a personalised styling quote that includes our recommendations. You can easily book a studio styling session through our website, setting the stage for a truly bespoke styling experience.

On the day of your party, wedding or celebration, Elbee Events will arrive early to set up and ensure that everything is in place for your special day. We will coordinate with vendors, oversee the décor and styling, and manage any unforeseen issues that may arise with regards to decorating the venue. 💫 We'll set up all pre-approved venue decorations, signage, back-drops or table settings for you as we've already discussed with you at our styling and design consultation. 💫 You can trust us to handle all the details, so you can focus on enjoying your celebration with your friends and family. 💫 At the end of the night, we will clean up and make sure that everything is packed away safely. 💫 Our goal is to make sure you get to enjoy precious time with your loved ones and that your day is unforgettable and stress-free. Why not meet us to begin your journey to plan stunning, memorable decor for your party!

A styling session is a collaborative meeting where we work together to conceptualise and visualise your unique décor design in our dedicated studio. At Elbee Events, we offer both styling sessions and event set-up services. Our styling sessions are intended to provide you with expert guidance and advice on all aspects of wedding styling, including colour schemes, floral arrangements, table settings, and more. During a styling session, we'll work with you to develop a cohesive style vision that reflects your personality and preferences. Once the styling session is complete, we'll take all of the information we've gathered and use it to create a detailed styling plan for your wedding day. This plan will include everything from the layout of your ceremony and reception spaces to the specific décor items that will be used. On the other hand, the actual event set-up is when we bring this vision to life on the day of your wedding, ensuring every detail is meticulously arranged. Our wedding stylists will will arrive early to set up all of the décor items and styling elements according to the plan we've created, ensuring that every detail is perfect and in place. This includes everything from arranging your table centerpieces and setting up place settings to sorting venue décor and erecting signage. The main difference between a styling session and the actual event set-up is that during the styling session, we're focused on generating ideas and creating a vision, while during the actual event setup, we're focused on executing that vision and bringing it to life. Whether you choose to work with us for a styling session, event setup, or both, we'll work tirelessly to ensure that your wedding day is beautiful, memorable, and uniquely you.

Absolutely! YES, we can, and will customise any table settings or venue decor to match your colour scheme. At Elbee Events, we believe every love story is unique, and that your chosen colour palette is special to you. We love hearing why you've chosen that particular colour scheme and we believe your wedding decor should also reflect that palette! We take great pride in offering a personalised approach where we work closely with you to ensure every element of your decor aligns with your chosen colour scheme. That's why we offer a personalised, bespoke approach to styling your special day. From the first consultation to the final reveal, we'll work closely with you, Let's turn your vision into reality together! Whether you're looking for bold and vibrant colors or soft and romantic hues, we can help you create a cohesive and beautiful look for your wedding day. From the flowers and centerpieces to the linens and lighting, we'll work with you to ensure that every detail is personalised and perfect. One of our clients loved the earthly tones and in particular terracotta so we created bespoke candle holders from real terracotta pots to enhance her table setting!💖 So, if you're ready to bring your wedding vision to life, contact Elbee Events today and let us help you create a truly unforgettable celebration.

At Elbee Events, we offer a seamless and personalised approach to designing and creating your wedding décor, - from your table settings and ceremony area to signage and other venue décor. You start with an initial consultation so we understand your vision. It includes concept development, detailed design proposals, venue walkthroughs, and professional setup and styling, ensuring every element of your wedding décor is bespoke and stunning, perfectly reflecting your unique love story. Step 1: Initial Consultation Our journey begins with an initial consultation, where we get to know you, understand your vision, and discuss your wedding theme, colour palette, and any specific ideas you have. This is a collaborative session where we listen to your needs, preferences, and any unique elements you want to incorporate into your wedding décor. Step 2: Concept Development Based on our initial conversation, we develop a personalised décor concept tailored to your wedding theme and style. Together we'll refine the details until it perfectly aligns with your vision. Step 3: Design Proposal Once the concept is finalised, we create a detailed design proposal that outlines every element of your wedding décor. We work closely with you to make any adjustments and ensure you're completely satisfied with the plan. Step 4: Venue Walkthrough If this is possible we arrange a walkthrough of your venue to fully understand the space and logistics. We'll assess the layout, lighting, and any specific requirements to ensure the décor enhances the venue's beauty and functionality. This step allows us to plan the setup efficiently and address any potential challenges. Step 5: Décor Creation Our talented team gets to work on creating your bespoke wedding décor. From selecting the finest flowers and materials to crafting unique décor pieces, we pay meticulous attention to every detail. Our goal is to bring your vision to life with elegance and creativity. Step 6: Setup and Styling On your wedding day, our professional stylists will be on-site to set up and style the décor according to the plan. We handle everything from arranging floral displays and setting up table settings to placing candles and other décor elements. Our team ensures everything is perfect, so you can focus on enjoying your special day. Step 7: Event Day Coordination We can remain available throughout your wedding day to make any necessary adjustments and ensure everything runs smoothly. Our team is dedicated to providing exceptional service, so you can relax and cherish every moment. Step 8: Post-Event Review After your wedding, we conduct a post-event review to ensure you were completely satisfied with our services. Your feedback is invaluable to us as we continuously strive to exceed our clients' expectations. At Elbee Events, we take pride in offering a personalised, bespoke approach to wedding décor. Our process is designed to be enjoyable and stress-free, ensuring that every element of your décor aligns with your vision and creates a memorable experience for you and your guests. Let's make your dream wedding a reality with stunning, bespoke décor that reflects your unique love story. Let us help you bring your dream wedding décor to life - book an exclusive 90minute styling session with us today!

At Elbee Events, we believe that every wedding is unique and deserves a tailored approach to ensure that your special day reflects your personality and style. Our process involves a series of steps beginning with an initial consultation either in person or via phone or email to discuss your vision and requirements. At the initial studio styling session we will collaborate with you to create a table setting to ensure that we are on the same page regarding the aesthetic you want to achieve. Once we understand your requirements, we will create a customised proposal that includes a detailed outline of the services we can provide and the corresponding fees. On the day of your wedding, we will arrive early to ensure that everything is in place and ready for your arrival. We will oversee the setup and styling of your wedding décor to ensure that everything runs smoothly. Our goal is to ensure that your special day is stress-free, beautiful, and memorable. We pride ourselves on providing exceptional service and attention to detail, and we believe that our process will ensure that your wedding is everything you dreamed it would be.

🌟 Elevate Your Table: Discover Our Decor Elements! 🌟 At Elbee Events, we offer a wide range of decorations and elements for table settings to create a personalised and visually stunning experience for your guests. Ready to dazzle your guests with stunning table settings? We've got you covered! From exquisite floral arrangements to elegant vases, twinkling candles, vibrant table runners, folded napkins, stylish place cards, and much more. 🕯️💐 Our decor elements are designed to elevate your celebration to new heights. Discover the possibilities and create a table setting that's as unique as YOU! 💖 Whether you're planning a wedding, anniversary, birthday party, or any special event, we have the perfect pieces to bring your vision to life! 🌸🕯️ Our hire collection offers something for every style and theme. so you are able to DIY your table settings and hire items directly from us, but we recommend our styling package because we can specialise in bespoke, customised table settings. Our team works closely with you to understand your preferences and vision, and we use our expertise to create a cohesive and beautiful table setting that matches your style and theme in full detail. At Elbee Events, we believe in the power of personalised decor to transform any space into an unforgettable experience. Our wide variety of decor items ensures that your event is not only beautiful but also a true reflection of your personality and style. 🌿✨ Ready to create magic? Check out what we have to offer right below>>

Booking a styling session at the Elbee Events Studio is easy! Just click on the "Book Now" button below to choose a time slot that suits you. 🌟 Step into Style: Book Your Styling Session Today! 🌟 Our team can't wait to collaborate with you and turn your dreams into reality! 💐 During your exclusive 90minute consultation, we will discuss your vision, preferences, and budget to create a personalised styling plan for your big day. We love to create table settings, signage and other venue decor that tells your story and is unique to you. We are eagerly awaiting to bring your vision to life! 📅 Your Styling Session Awaits: Book Now! Ready to bring your event to life? 🌟 Step Book Your Styling Session Today! 🌟📅 Or you can simply browse our dedicated décor studio by booking a time slot on the button below. We also offer a variety of styling packages to fit your needs, from complete wedding styling to DIY package where you hire table setting elements directly from our website.

At Elbee Events, we understand the importance of maintaining the integrity of the venue and leaving it in the same condition as before the event. We take great care to set up and pack down our decorations, leaving the venue as pristine as we found it. Our commitment to professionalism and attention to detail extends to ensuring the venue owners are satisfied with the state of the space. We take the following measures to ensure this: 1. Pre-Event Walkthrough: Before the event, we conduct a thorough walkthrough of the venue with the venue management team to identify any existing damages or areas of concern. We document the condition of the venue and ensure that we are aware of any restrictions or guidelines set by the venue. 2. Clear Communication: We communicate clearly with our team and vendors about the expectations for the event and the importance of leaving the venue in the same condition. We make sure everyone is aware of the guidelines set by the venue and any precautions that need to be taken. 3. Post-Event Cleanup: After the event, we conduct a comprehensive cleanup of the venue to ensure that all of our decorations are taken down, and any damages are addressed immediately. We also conduct a final walkthrough with the venue management team to ensure that everything is in order. At Elbee Events, we take pride in our attention to detail and commitment to providing a seamless and stress-free experience for our clients. We understand that the venue is an essential aspect of any event, and we work diligently to ensure that it is left in the same condition as before the event.

Yes, we do provide pack-down services after the event. We understand that after a long day of celebrating, the last thing you want to worry about is cleaning up. Our team will ensure that all decorations, equipment, and other items are properly packed and stored away. We will ensure that the venue is left clean and tidy, as per our arrangements with you and the venue owners. This allows you to savour the memories without the hassle of clean-up. Our goal is to make sure that your event is stress-free from start to finish! Why not book a studio session so we can tell you about our COMPLETE design, creating and styling package that also includes a pack-down service.

A wedding décor stylist is a professional who specialises in creating and designing a cohesive and personalised visual aesthetic for your wedding. They work with you to understand your vision and preferences, and then use their expertise to design a unique and beautiful atmosphere for your special day. This includes selecting and arranging all the table elements, such as lighting, table linens, floral arrangements and other decorative elements. A wedding décor stylist works closely with you and your other vendors to ensure that everything comes together seamlessly, and that every detail is perfect. With their help, you can create a wedding that truly reflects your personality and style, and that creates a lasting impression on your guests.

We're here to guide you! Our initial consultation is all about understanding your unique journey together. We'll help you select a theme that resonates with your story, ensuring it's woven into every decor detail.

We pride ourselves on a personalised, hands-on approach as a small family operated business. Our meticulous attention to detail and family-operated ethos ensure your wedding day is stress-free and impeccably styled. Our studio is set amongst our garden at home, so when you visit you get a true feeling of what we can do and what we are all about.

Certainly! We have a portfolio of past projects showcasing a range of styles and themes. These real-life examples serve as inspiration and showcase the impact of decor on a wedding day. Of course, our social media channels also offer lots of photos of "mock-ups" that we have tried, as we love to style in between clients to showcase and challenge ourselves.

It's a collaborative journey! We start with a consultation to understand your vision. From there, we create a concept, provide a detailed design brief and quote, prepare and visit the venue where possible, and finally, style and set up on the day of the event. We also offer a pack-down service. Our FULL service is called "Elbee Escape" as you get to escape from all the set-up stress and spend time with your family and friends.

We take great care in setting up and packing down our decorations. Our commitment to professionalism and attention to detail extends to ensuring the venue owners are satisfied with the state of the space. We always discuss arrangements with them to ensure we all know what is required, and ensure the place is left as we found it.

Absolutely! We're dedicated to making your wedding uniquely yours. We're experienced in accommodating various themes, cultural elements, and special requests to ensure your decor is a true reflection of your love story. It is all about us LISTENING to you, and ensuring we carry out your wishes for unique decor.

How do we handle unforeseen circumstances or last-minute changes on the day of your special event? Our team is extremely adaptable and experienced! We also always have well-planned plans in place to ensure the seamless execution of your decor styling, be it wedding signage, ceremony area, or putting your table settings together for your big day or birthday bash. We are used to handling those last minute changes and unexpected situations. For example, it might be the weather so we have to move from outdoors to indoors - not a worry! It might be a vase gets broken, or you need an extra table setting, or your batteries have gone flat - no worries, we always have spares of EVERYTHING! The added bonus is that we are never ever going to hassle you on the day to sort any of the unforeseen problems, you can trust us to deal with these things ourselves in the professional manner that we pride ourselves on. 🍾We won't stop working until everything is as we had planned. 🍾Trust that what we discussed prior to your big day will be as you visioned and dreamt. 🍾 We are always in your corner, ensuring stress-free decor design!

Can we work with a specific budget or provide cost-effective decor options? We understand the importance of budget considerations. We offer a range of decor options for your special table setting or venue decorations. 🌟 Our table settings are never cookie cutter designs! 🌟 We will work with you to create a style that aligns with your financial parameters while still delivering a beautifully styled event. Check out some events we have styled - either using items as they are, or items that we have designed and created ourselves. Crystal lamps, terracotta candle holders, hanging table frame for bud vases to name a few of our designs! We'd love to help you create a STUNNING table setting while keeping to your budget, book an exclusive, FREE, no-obligation studio design session with us now!

Booking a styling session is easy! Just click on the "Book Now" button below. You can choose a convenient time slot for your session, and we'll be eagerly awaiting to bring your vision to life!

We recommend booking as early as possible to secure your date. Popular dates tend to fill up quickly. However, we'll do our best to accommodate last-minute bookings whenever feasible. To ensure you get the perfect decor for your wedding (or any other event for that matter), we recommend booking as early as possible. Popular dates, especially in wedding season, tend to fill up quickly. Here’s why booking early matters: 💍Securing Your Date: Many clients book 6-12 months in advance to lock in their ideal date. The earlier you book, the better the chance of securing our services, particularly if your wedding falls during peak season or on a weekend. 💍Time for Personalised Planning: By booking in advance, we can dive deeper into understanding your vision, sourcing the perfect decor elements, and coordinating all details seamlessly. This way, we can craft a cohesive, one-of-a-kind setup tailored to your theme and style. 💍Flexibility for Adjustments: Planning a wedding often involves small adjustments as the day approaches. Early booking gives us the flexibility to make changes and ensure every detail aligns with your evolving vision. 💍Peace of Mind: Weddings can be stressful, and booking early means one less thing to worry about as the big day approaches. Knowing that a professional decor team is handling every detail allows you to relax and enjoy the lead-up to your wedding. That said, we understand that plans can sometimes come together quickly, and we'll do our best to accommodate last-minute bookings whenever feasible! 🌸✨ Ready to lock in your date? Book a free design and styling consultation through our website, or call our head stylist Leanne, 021-223-8770💍

Yes, our Elbee Events decor design studio is open to the public! We would love to meet you and welcome you to start your event planning decorating journey. 🎨 We are open most days, but to be sure that we can give you exclusive browsing rights its always good to make an appointment. 🍽️🎂🌟🍾 🎈 Its easy, and there is no pressure from us - browse and get ideas from the space that has numerous table settings and venue decorating arrangements on display.

The standard hire is a four day hire. For example, if you pick up the hired items at 10am on Thursday, they are due back by 10am on the following Monday. Longer hire will be quoted separately.

You will need to submit your hire date in an email enquiry. This can be found on the contact page, or on the "ENQUIRE NOW!" link at the bottom of every hire product.

Once your hire date and order has been finalised a quote you will be emailed to you. This booking is confirmed once the deposit is paid.

There is a 20% deposit that is required to confirm your hire booking date. This deposit is deducted from the final amount owing on your invoice.

A bond will be required to be paid when the full balance of the order is due. It will be charged at the rate of 30% of the hire order. The bond is paid back at the end of the hire when the items are returned and checked.

All prices are GST inclusive.

The deposit secures your hire order date. The full balance of the account (including the bond) is due either in cash or via internet banking 14 days prior to the pick-up/delivery date. The date will be clearly marked on the invoice. Any debt recovery costs will be at your expense.

There is no refund for items that you have hired and subsequently not used.

Yes. Other costs may: (1) be quoted such as: shipping costs, delivery or pick-up costs, or hire that surpasses the standard 4-day hire. (2) charged after your event such as: debt recovery costs, missing protective packaging, a cleaning fee, damaged or missing items, a late return fee. The retail replacement cost will be charged for any missing protective packaging, damaged or missing items.

Yes. The late fee charge is $50, with a daily rate at $10 per day for every day over that.

If you are picking up your order you agree to transport the hired items in its protective packaging and to take suitable precautions to ensure there is no damage in transit.

We prefer hired items are either picked up or delivered. Should you wish for items to be shipped we can arrange this once you agree to the added cost for shipping.

Items cannot be swapped or changed once your order is booked and confirmed. Any new items to be hired will incur additional fees and a new quotation will be sent as soon as practical. Small variables in the number of items hired due to a decrease in guest numbers can be adjusted without charge up to one week before the hire date.

If you cancel your booking: 30 days prior to the hire date, your deposit will be refunded, between 14 to 29 days prior only your deposit is forfeited, less than 14 days prior, your deposit and 25% of the hire order is forfieted, less than 7 days prior, your deposit and 50% of the hire order is forfieted.

If you want to change your order date, then the new date is considered to be a new order. The availability of the new date will need to be confirmed and a new quotation will be given.

Yes you can. Once you complete your online order you will either receive an email or phone call requesting the date of hire. A quotation and/or invoice will then be emailed to you. The booking is then confirmed once the amount (including the bond) has been paid in full.

You will either be returning the items or we will be picking them up from an agreed venue. The date and time of return will have been arranged on confirmation of your order. All items are required to be clean, dry and undamaged (except for table runners that are to be returned unwashed).

If you unpack and find any damaged or missing items we are happy to resolve any issues with you as long as you contact us prior to the commencement of your event. A phone call is the best option. You will be unable to dispute any missing or damaged items upon the return of the hire unless you have contacted us as above. Any damages that occur during your event will be charged at retail replacement cost. There are special allowances for breakages to hired glassware – refer to the question regarding glassware breakages.

The breakage of glassware is allowed with no charge at the rate of one glass broken per 20 glasses hired. All additional breakages will be charged at retail replacement cost.

Insurance is solely your responsibility. You will have indemnified Elbee Evolutions against any damage to or loss of hired items in the signed contract.

Third party liability or public liability is your responsibility. Elbee Evolutions undertakes no liabilities of any kind as per the signed contract.